Terms and conditions
Welcome to RetroJoys. By using our website and placing an order, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
1. Business Overview
RetroJoys is an online retail brand that sources products from verified third-party fulfillment partners. We are committed to delivering high-quality products and a smooth customer experience. All products listed on our website are selected and fulfilled by our trusted vendors.
2. Product Information
We strive to maintain accurate and up-to-date information regarding our products, including descriptions, prices, specifications, and images. However:
Product appearance may vary slightly due to supply sources or manufacturing changes.
All specifications are provided by the supplier and may be updated without notice.
In case of errors in listings (such as price or stock availability), we reserve the right to correct or cancel orders accordingly.
3. Intellectual Property
All website content—such as logos, product names, text, graphics, and images—is the exclusive property of RetroJoys or its licensors. Unauthorized use or reproduction is prohibited and subject to legal action.
4. Order Acceptance & Cancellation
We reserve the right to accept or reject any order under the following conditions:
Suspected fraud or misuse
Incorrect pricing or product listing
Unavailable or discontinued products
Once an order is placed and confirmed, cancellation may not be possible if it has already been processed for shipping.
5. Shipping & Delivery
Estimated delivery time: 7 to 20 business days, depending on your location and our logistics partner.
We aim to dispatch orders promptly but cannot guarantee exact delivery timelines due to customs, carrier delays, or other external factors.
RetroJoys is not responsible for delays once the package has been handed over to third-party logistics providers.
6. Returns, Replacements & Refunds
RetroJoys offers returns and replacements under the following conditions:
Only for damaged or defective products reported within 7 days of delivery.
Customers may be required to provide visual evidence (photos/videos) to process the return.
Return shipping costs may apply unless otherwise stated.
Not eligible for return:
Change of mind
Personal dissatisfaction with features, aesthetics, or packaging
Misuse or improper handling of the product
7. Warranty & Product Use
Unless otherwise stated, all products are sold as-is with no express warranty.
Warranty, if any, is offered by the original manufacturer or fulfillment partner.
Customers are responsible for using products as per safety and user guidelines.
RetroJoys is not liable for indirect damage caused by misuse, mishandling, or modification of the product.
8. Limitation of Liability
To the fullest extent permitted by law:
RetroJoys will not be liable for any indirect, incidental, or consequential losses or damages.
Our total liability for any claim shall not exceed the purchase price of the product involved.
9. User Obligations
By accessing and using the website, you confirm that:
You are at least 18 years of age or have parental consent to shop online.
You agree not to use our site for any unlawful activity.
You will provide accurate, complete, and up-to-date contact and payment information.
10. External Links & Third-Party Services
RetroJoys may provide links to external websites or services. We are not responsible for the accuracy, privacy, or practices of these third parties. Use them at your own discretion.
11. Force Majeure
We are not liable for delays or failure in performance resulting from acts beyond our reasonable control, including but not limited to natural disasters, lockdowns, transportation strikes, or internet outages.
12. Modifications
We reserve the right to change or update these Terms & Conditions at any time without prior notice. Continued use of the website after such changes implies acceptance.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. All legal disputes shall fall under the jurisdiction of the competent courts of India
14. Contact Information
For support or inquiries, please contact us at
Email:- contactretrojoys@gmail.com
Phone no:-
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